Privacy Policy

bro! clothing ltd. (brocerystore.com) does not, and will not, disclose any of your personal information collected during the order process to 3rd parties outside of those required to fulfil your orders and deliver your items to you.

GDPR Compliance: 

In order to comply with the new European GDPR regulations, we (bro! clothing ltd.) hereby inform you that the following data is collected when using our site:

Website Usage Data (anonymised): IP addresses, device information, access information, cookies, visit duration and tracking, mouse and swipe actions, are tracked via Google Analytics & Hotjar (see below for details). These services allow us to improve the user experience and optimize our online store.

Personal Information: When placing an order with us here at brocerystore.com, we do need to collect some personal information in order to physically get your order delivered to you. We collect the following information in order to fulfil your orders: First Name, Last Name, Email, Contact Phone Number, Shipping address and Billing address. This data is only ever shared to companies involved directly with delivering your order (our warehousing provider and courier companies).

If you select to subscribe to our mailing list during the checkout process, then your First Name, Last Name and Email address will be added to our mailing list for marketing purposes (we use MailChimp to manage this).

If you select to create an account on this website, you consent to the storage of your personal details (first name, last name, email, contact telephone number, shipping address and billing address) being stored by us in order to streamline your future shopping experience at brocerystore.com. You can request for your account to be deleted at any time by contacting our Data Protection Officer below.

If you would like to request access to your data, please contact our Data Protection Officer or enter your email below: 

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Google Analytics (Google Inc.)

We use Google Analytics to track the usage of our site and optimise our website user experience. Google Analytics uses cookies to record site usage information and traffic data, this data is in turn transmitted to Google’s servers in the United States. Google does not identify individual users or record your personal information

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

MailChimp:

We use MailChimp for our email marketing, newsletter sign up forms, and from time to time for placing online adverts. If you select to subscribe to our mailing list at checkout, Mailchimp will collect and store your personal data (email, first name, last name, purchase activity) on our behalf for the above purposes.

You can unsubscribe from our mailing list at any time through the link provided in the footer of each email. For more details about Mailchimp and their full privacy policy, click here.

Personal data collected: Email, First Name, Last Name, Birthday (if using sign up form – optional), Site Usage & Ecommerce Data

Hotjar:

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Personal data collected: Cookies and Site Usage Data.

PayPal: 

We use PayPal to process all ecommerce payments for this website. We do not hold any of your financial information at brocerystore.com and all transactions are processed by PayPal.

View the full PayPal privacy policy here.

Personal data collected: Payment information.