UK Shipping & Dispatch 🇬🇧
Order Dispatch Policy 🚛
We will always try to ship your order on the same day, as long as your order is received before 2 pm (UK time). If orders are received after this time they will be dispatched on the following working day.
Please note: Saturdays, Sundays and UK bank holidays are not classed as working days and as such orders will not be shipped on these days.
All orders received after 2 pm (UK time) on Fridays will be dispatched on the following Monday (or in the event of a UK bank holiday - the following working day).
After your order is dispatched you will receive an automated "Order Dispatched" email from both our website and our fulfilment centre.
Please check your junk / spam email folders for these messages 👀
UK Shipping 📦
Our standard shipping service is currently Royal Mail Tracked 48, orders shipped on this service usually arrive within 2-3 working days of your order being dispatched from our warehouse.
We offer free Royal Mail Tracked 48 shipping on orders over £75 in value and free Royal Mail Tracked 24 shipping on orders over £100. (UK mainland only)
You will find your tracking number in your 'order dispatched' email, in the dispatch email notification from our fulfilment centre, and also here if you input your original order number in the tracking field. You may also receive a direct communication via text or email from the courier.
⚠️ Please check your junk / spam email folders if you have not received these messages.
🤨 If you have not received your package within 6 working days of placing your order, please contact us so that we can assist with tracking it down.
We also offer Next Working Day Delivery with Royal Mail and DHL - As long as you place your order with us before 2pm (Mon-Fri) we should be able to get it to you the next working day (this does not include weekends).
📦 For delivery to Northern Ireland, Scottish Highlands & Islands, and other UK islands these services can take 48-72 hours rather than being next day.
🏝️ Our UK services do not cover Jersey, Guernsey, the Channel Islands or the Isle of Man. If you are located in these territories you will need to select them as a separate country from the dropdown menu in the shipping options on the cart or checkout pages.